Harvard Information Technology Library Technical Services Internship
Dates: June 2 – August 2, 2025
Duties and Responsibilities:
Library Technology Services is hosting a Diversity Intern in Summer 2025, offering hands-on experience across various facets of library technology. Responsibilities include:
- Software Development and QA:
- Engage in software development and coding quality assurance.
- Analyze systems and perform quality assurance for content and metadata during migration to a new system.
- User Experience and Testing:
- Conduct user testing to ensure usability and accessibility.
- Develop user-focused and technical documentation.
- Participate in user training and facilitate effective communication of technical information.
Key Learning Opportunities:
The work assignment provides:
- Technical and Analytical Growth:
- Acquire hands-on skills in software development, coding, and systems analysis.
- Understand the processes behind building robust and inclusive information systems.
- User-Centered Design and Facilitation:
- Gain insight into usability and accessibility in design through user testing and training.
- Enhance communication and instructional skills by developing documentation and conducting user training sessions.
- Alignment with EDIBA Values:
- Contribute to projects emphasizing inclusivity in technology, fostering a sense of belonging for all users.
- Address systemic barriers in technology and documentation, ensuring equitable access to resources.
This role ensures a comprehensive skill set, actively supports Harvard Library’s Equity, Diversity, Inclusion, Belonging, and Antiracism (EDIBA) priorities, and prepares the intern for future diversity-conscious roles in technology-driven environments.
Qualifications:
Basic:
- HS diploma and current enrollment or completed bachelor’s/master’s degree in a related field.
Additional:
- Strong organizational and multitasking skills.
- Strong attention to detail.
- Excellent verbal and written communication skills.
- Proficiency in spreadsheet and database software.
- Flexibility and adaptability.
- Experience in coding or user-focused technology projects (preferred but not required).
Physical Requirements:
- Must remain stationary 50% of the time.
- Occasional movement within the office to access files and equipment.
Work Location and Environment:
- Based on-site in Cambridge, MA, with the possibility of a hybrid work model, compliant with Harvard University policies.
- Work is performed in an office/library setting.
Compensation and Benefits (Common for All Harvard Library Internships):
- Travel Costs: Covered up to $1,000, including two bags of luggage each way (coordinated by Harvard Library).
- Housing: Double occupancy in a campus-designated apartment (includes bedding, linen, kitchen utensils, and WIFI). Interns are responsible for toiletries and groceries.
- Hourly Pay: $18/hour for 30 hours per week, totaling up to $4,320 (taxable).
- Professional Development: Biweekly opportunities provided.
Application Information:
To apply, submit a cover letter (highlighting how your work and experience align with Harvard University’s values) and a resume as a single PDF file to Dr. Jerome Offord, Jr., AUL and Chief Diversity Officer at HL_EDIBA@harvard.edu.
Deadline: January 17, 2025